Support Center

Q: How do I start an online game?

A: Tap the "ONLINE" button on the home screen. You can either create a new room and share the code with friends, or join an existing room using a room code.

Q: Why am I seeing ads in the game?

A: Prince Ludo King is a free-to-play game supported by advertisements through Google AdMob. Ads help us keep the game free while continuing to improve it. We ensure ads are displayed in a non-intrusive manner.

Q: How do I play with my friends locally?

A: Select "NEW GAME" from the home screen. All players can take turns on the same device, with each player controlling their respective color.

Q: The game is crashing. What should I do?

A: Please try the following steps:

• Close and restart the app
• Ensure you have a stable internet connection for online features
• Update the app to the latest version
• Clear the app cache (Settings > Apps > Prince Ludo King > Clear Cache)
• If the issue persists, please contact us with details about the crash

Q: How is my data used?

A: We take your privacy seriously. Please read our Privacy Policy for detailed information about data collection and usage. We use Google services (Firebase, AdMob) which may collect anonymized usage data.

Q: Can I play offline?

A: Yes! The "NEW GAME", "VS CPU", and "2 VS 2" modes work completely offline. Only the "ONLINE" multiplayer mode requires an internet connection.